UI Appeal Board Virtual Hearings Overview
Virtual hearings allow claimants, employers, representatives, and witnesses to attend hearings before the Unemployment Insurance Appeal Board from anywhere using a mobile device or computer. Virtual attendance at hearings is available for all unemployment insurance hearings statewide. Those who do not have access to internet will still be able to attend a virtual hearing by phone.
If you speak another language or have limited English proficiency, you may contact the UI Appeal Board at (518) 402-0210 in advance of your hearing to update your language preference.
The following video demonstrates how to check in and join your New York State Unemployment Insurance Hearing.
To download the Virtual Hearings Check In Guide, click on your language below.
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Download the Webex Application
Please Note: To join your hearing using a mobile device, you must download the "Webex Meetings" application prior to your hearing date.
You may download the "Webex Meetings" application on your mobile device using one of the QR codes or links below:
iPhone Webex Download Android Webex Download
To download the Cisco Webex application on a laptop or desktop computer, go to https://www.webex.com/downloads.
Failure to download the Cisco Webex application in advance could prevent you from joining your hearing.
How to
Prepare for Your Virtual Hearing
* 1 Week Before *
Review Your Documents
You should receive documents related to your hearing approximately 7 days before your hearing.
You should review all these documents prior to the hearing. If you have any questions, please call (518) 402-0210 for assistance.
* 2 Days Before *
Test Your System
Download the Webex application onto your device.
You may try a test meeting prior to your scheduled hearing. We recommend that you try a test meeting at least 2 days before your scheduled hearing.
If the test fails, check your system requirements. If you cannot successfully join a Webex meeting 10 minutes before your hearing is scheduled to begin, you should call into your hearing by dialing (518) 545-3889.
* 30 Minutes Before *
Join Your Hearing
Please note: Apple iPhone, iPad, or Mac computer users must use the Safari browser. Google Chrome will not work when launching the Webex application.
Sign into your hearing at least 30 minutes before the scheduled time. You will need to sign into your hearing using the hearing ID located on your Hearing Notice.
Pick a quiet, private space and have a fully charged device.
When your hearing begins, you will receive a pop-up notification with a green "Enter hearing" button. Click on the green button, then connect your audio and video, and join your hearing.
UIAB Virtual Hearings
Participant User Guide
You may download the Virtual Hearings Participant User Guide for step-by-step instructions for checking into, and attending, your virtual hearing. The following buttons are each linked a downloadable PDF of the Virtual Hearings Participant User Guide in the corresponding language.
Language Access & Accommodations for Virtual Hearings
If you speak another language or have limited English proficiency, you may contact the UI Appeal Board at (518) 402-0210 in advance of your hearing to update your language preference.
Interpreters for any language are provided at no additional charge. Please contact the hearing office on the Notice of Hearing to ask for an interpreter. The Unemployment Insurance Appeal Board provides equal access to its hearings. Arrangements will be made to make sure all parties can participate in the hearing. If you believe you need an accommodation due to a disability of any kind, you should notify the hearing office listed on the top of the Notice of Hearing.
If you need assistance when checking in to your hearing, you may call (518) 545-3889 and choose option 3.